Last Updated: [January 5th, 2025]
Introduction
Story Glow and its affiliates (collectively referred to as “us”, “our”, or “we”) are committed to safeguarding the privacy rights of our users (“users” or “you”). This Privacy Policy (“Policy”) outlines how we collect, store, use, and manage information, including personal data. Additionally, this Policy highlights the privacy rights available to you.
Please note this Policy only applies to information collected or received by Story Glow through your use of the Services. It does not apply to, and Story Glow is not responsible for, the actions of third party people or companies, the content of their sites, their use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, endorsement of, or affiliation with, those people or companies.
By using the Services, you confirm you have read and understand this Policy and the processing of your personal information, in the manner provided in this Policy.
If you have any questions about this Policy or do not see your concerns addressed here, please contact us by email at storyglow@hotmail.com.
Data We Collect
Personal Information:
Registration Data: When you sign up, we may collect your name, email address, phone number, and other contact information. Profile Information: You can choose to provide additional information such as a profile picture and bio.
Usage Data:
App Interaction: We collect information on how you interact with our app, including the content you view, the features you use, and the time spent on different sections of the app.
Activity Logs: We keep logs of your actions within the app, such as video views, likes, and comments.
Device Information:
Technical Data: We collect information about the device you use to access the app, including your device type, operating system, browser type, and IP address. Unique Identifiers: This includes unique device identifiers and other diagnostic data.
Location Data:
Geolocation: With your explicit permission, we may collect and process information about your location.
How We Use Your Data
We use your data for the following purposes:
Service Provision:
To provide and maintain our app, including monitoring usage.
To manage your account and provide customer support.
Personalization:
To personalize your experience by providing content and features tailored to your interests and preferences.
Communication:
To communicate with you, including sending you updates, newsletters, marketing materials, and other information that may be of interest to you.
To respond to your inquiries and provide customer support.
Analytics and Improvements:
To analyze app usage and performance to improve our services and develop new features. To conduct research and analysis for business development purposes.
Compliance and Legal Obligations:
To comply with legal obligations, resolve disputes, and enforce our agreements. Data Sharing and Disclosure We do not sell your personal information to third parties. We may share your data in the following circumstances:
Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.
Legal Requirements:
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Data Storage and Security
We use industry-standard security measures to protect your data. Your personal information is stored securely and only accessible by authorized personnel. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
Under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the following rights:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction of inaccurate or incomplete data.
Deletion: You have the right to request deletion of your data.
Objection: You have the right to object to the processing of your data.
Restriction: You have the right to request restriction of processing.
Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at storyglow@hotmail.com
EEA Compliance
If you are located in the European Economic Area (EEA), you have additional rights and protections under the General Data Protection Regulation (GDPR). We will only process your personal data if we have a legal basis for doing so, such as:
Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where we need to comply with a legal obligation.
Legitimate Interests: Where we process your personal data for our legitimate interests, provided those interests are not overridden by your rights and interests.
You also have the right to lodge a complaint with your local data protection authority if you believe that your personal data has been processed unlawfully.
Children's Privacy
Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from children, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: storyglow@hotmail.com